American Institute of Certified Planners (AICP) Practice Exam

What is a recommended strategy for maintaining positive work performance among planners?

1. Organize department picnics and staff luncheons

2. Implement strict performance evaluations without positive reinforcement

3. Acknowledge good performance through awards

4. Express dissatisfaction with budget constraints

The correct answer is: Acknowledge good performance through awards

Acknowledging good performance through awards is a strategy that fosters a positive work environment and promotes high levels of motivation and engagement among planners. Recognizing individuals for their accomplishments and contributions reinforces desirable behaviors and encourages them to continue performing well. Awards serve as tangible affirmation of a planner's efforts, which can lead to increased job satisfaction and a stronger commitment to team and organizational goals. Positive reinforcement, such as awards, helps to build a culture where employees feel valued and appreciated, which is essential for maintaining long-term productivity and morale within a team. By celebrating successes, it not only boosts individual self-esteem but also encourages others to strive for excellence. On the other hand, organizing department picnics and staff luncheons might promote camaraderie but does not directly address work performance or recognition of achievements. Strict performance evaluations without positive reinforcement can lead to a demotivating work atmosphere, hindering growth and potentially causing staff to disengage. Expressing dissatisfaction with budget constraints can create a negative environment and does not provide constructive feedback or encouragement. Thus, acknowledging good performance through awards is a proactive and effective approach to maintaining and enhancing work performance among planners.